Support Disclaimer

Educational Purpose Only

ALL INFORMATION, GUIDANCE, INSTRUCTIONS, RECOMMENDATIONS, AND SUPPORT PROVIDED BY BIOSHIELDUV INC., ITS REPRESENTATIVES, EMPLOYEES, CUSTOMER SERVICE AGENTS, WEBSITES, DOCUMENTATION, AND ANY AFFILIATED PARTIES (COLLECTIVELY "BIOSHIELDUV") ARE PROVIDED STRICTLY FOR EDUCATIONAL PURPOSES ONLY.

No Professional Services

BioShieldUV Inc. IS:

A manufacturer of UV-C air purification systems
A provider of educational information about our products
A source of general guidance on UV technology

BioShieldUV Inc. IS NOT:

A licensed HVAC contractor or technician
An electrical contractor or electrician
A medical or health professional
An indoor air quality consultant
An installation service provider
A repair service company
An engineering firm
A code compliance authority

Installation Responsibility

YOUR SOLE RESPONSIBILITY

YOU ARE EXCLUSIVELY RESPONSIBLE FOR:

Hiring qualified, licensed HVAC professionals for installation
Ensuring proper installation according to all applicable codes
Verifying electrical compatibility and safety requirements
Obtaining all necessary permits and approvals
Determining suitability for your specific HVAC system
Proper operation and maintenance of products
Compliance with local, state, and federal regulations
Safety of all persons during installation and use

Professional Installation Required

The following models REQUIRE professional installation:

SL18-HVAC: Direct HVAC electrical integration
Any hardwired configurations
Modifications to existing HVAC systems

We strongly recommend professional installation for ALL models

No Health or Pesticidal Claims

We Make NO Claims Regarding:

Disease prevention, treatment, or cure
Specific pathogen or microorganism elimination
Health improvements or medical benefits
Allergy or asthma relief
COVID-19 or other specific disease protection
Antimicrobial or pesticidal effectiveness
EPA or FDA health registrations

Third-Party Information

Any health-related information referenced in our materials is:

From third-party sources
Not claims or guarantees by BioShieldUV Inc.
For educational reference only
Not medical advice

Assumption of All Risks

By using our products or following any guidance, YOU ACKNOWLEDGE AND VOLUNTARILY ASSUME ALL RISKS, including but not limited to:

Installation Risks

Electrical shock or electrocution
Fire hazards
HVAC system damage
Property damage
Personal injury
Improper installation consequences

Operational Risks

UV-C exposure to skin or eyes
Ozone exposure (even at levels below 0.05 ppm)
Material degradation from UV exposure
System incompatibility
Performance variations
Unexpected reactions or byproducts

Consequential Risks

Loss of HVAC functionality
Voided equipment warranties
Code violations
Insurance claim denials
Diminished property value

Complete Indemnification Agreement

YOU AGREE TO FULLY INDEMNIFY, DEFEND, AND HOLD HARMLESS:

BioShieldUV Inc., its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, representatives, successors, and assigns from and against ANY AND ALL:

Claims and Damages:

Personal injury or death
Property damage or loss
Economic losses
HVAC system damage
Electrical system damage
Installation-related issues
Product performance issues
Third-party claims
Professional service costs
Legal fees and court costs
Regulatory fines or penalties

Arising From:

Your use or misuse of products
Following our educational guidance
Installation attempts (DIY or professional)
Maintenance or repairs
Modifications to products
Failure to follow safety warnings
Incompatibility with your system
Any product-related activities

Limitation of Liability

Maximum Liability

IN NO EVENT SHALL BIOSHIELDUV'S TOTAL LIABILITY EXCEED THE PURCHASE PRICE OF THE SPECIFIC PRODUCT(S) INVOLVED.

Excluded Damages

WE ARE NOT LIABLE FOR ANY:

Indirect, incidental, or consequential damages
Special or punitive damages
Lost profits or revenue
Loss of use or data
Installation or removal costs
Professional service fees
Replacement equipment costs
Temporary housing or relocation
Business interruption
Emotional distress

No Warranty of Information

Information Provided "AS IS"

All information is:

Believed to be accurate but NOT GUARANTEED
Subject to change without notice
Not comprehensive or complete
Not tailored to your specific situation

We Assume NO Responsibility For:

Errors or omissions in guidance
Outdated information
Misinterpretation of instructions
Changes in regulations or codes
Local code variations
System-specific requirements
Unique installation challenges

Safety Warnings

⚠️ UV-C Radiation Hazards

WARNING: UV-C radiation can cause:

Severe eye injury or blindness
Skin burns
Material degradation
Ozone production (in some wavelengths)

NEVER look directly at operating UV lamps
ALWAYS disconnect power before servicing

⚠️ Electrical Hazards

DANGER: Risk of electrical shock or fire

Always turn off power at breaker
Verify power is off before work
Use proper electrical safety equipment
Follow all electrical codes

Professional Consultation Required

You Should Consult Professionals For:

Installation planning and execution
Electrical connections
Code compliance verification
Permit applications
System compatibility assessment
Safety evaluations
Maintenance and repairs

Your Acknowledgment and Agreement

BY PURCHASING OUR PRODUCTS, USING OUR WEBSITE, OR ENGAGING WITH OUR SUPPORT, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

You have read and understood this entire disclaimer
You accept all risks and responsibilities
You will seek professional assistance when appropriate
You waive any claims beyond product defects covered by warranty
You will comply with all safety warnings
You will not rely solely on our educational information
You understand we are not providing professional services
You agree to the indemnification provisions
You accept the limitation of liability

Jurisdiction and Enforcement

This disclaimer is:

Governed by Wyoming law
Enforceable to the maximum extent permitted by law
Severable (if any part is invalid, the rest remains)
Binding on your heirs and assigns

Updates to This Disclaimer

We may update this disclaimer at any time. Continued use of products or services constitutes acceptance of updated terms.

Contact Information

For questions about this disclaimer:

Legal Department:

BioShieldUV Inc.
1621 CENTRAL AVE
CHEYENNE, WY 82001

Do NOT contact us for:

Installation instructions beyond our manuals
Electrical advice
Code compliance questions
Medical or health advice
Specific system compatibility confirmation

Instead, consult appropriate licensed professionals

FINAL WARNING

IF YOU DO NOT AGREE WITH ALL TERMS IN THIS DISCLAIMER, DO NOT USE OUR PRODUCTS OR SERVICES

IF YOU ARE UNWILLING TO ASSUME ALL RISKS, DO NOT PURCHASE OR INSTALL OUR PRODUCTS

IF YOU CANNOT ENSURE PROFESSIONAL INSTALLATION WHERE RECOMMENDED, DO NOT PROCEED